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I had a 64x Vista which I upgraded to a 64x Windows 7. I read this answer on another thread and it worked for me today so I will paraphrase. Point is you can think you are in sleep when you are not. Notice you can do the same with sleep button. From there, you can select "1minute" to "never". Left panel select "choose when to turn off the display". I would suggest something that you probably have already done. I thought we had the same problem but after reading your problem again our problems not not exactly the same. Is anyone else having this problem? And, more importantly, has anyone else had the problem and fixed it?
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On the most recent occassion, Dell recommended replacement of the BIOS and reinstallation of the Windows 7 OS (which was done) - all to no avail. When contacted (by phone on a number of occasions) Dell technicians have been very cooperative and spent a considerable amount of time trying to fix the problem - unsuccessfully, as it turns out each time. Sometimes, after several unsuccessful attempts at rebooting, I've had success after switching off at the power point and allowing the computer to rest for a short time but, because this isn't always successful, I can't be sure that this action contributed to the successful reboot. Lights on the computer suggest to me that it (the computer) is operating properly even though the screen is black (confirmed perhaps by the fact that on rebooting I'm requested to select between starting normally and in Safe Mode. Often in these cases the small whirling disc has appeared on the screen as usual, suggesting I'm about to get my display, but the disc then disappears and I'm left with a black screen (again). At other times I may have to reboot two or three times before I can get past the "Starting Windows" logo without having the screen go black. It works like this - about 40% of the time the computer boots up normally.
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I dealt with the sleep mode problem by switching it off, but the morning blank screen problem continues.
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After upgrading to Windows 7 I found I could install Quicken but now started getting a blank screen each time the computer went into sleep mode and (often) when I tried to open up of a morning. The original OS (Vista) was unsatisfactory in that it would not allow me to install my Quicken accounting software, but at least it worked Ok in other respects.
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I purchased a (new) Dell Inspiron desktop about 7 months ago.
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